Frequently Asked Questions
Maybe you’ll find the answer for the most frequently asked questions here...
General EN
Please check out our „shipping“ section for more details.
Shipping is included for all European countries, USA, Canada, Australia, Thailand, Malaysia, Singapore, Japan,…
We are mainly a Pre-order store and most of our offered products are currently in that status, which means statues are in planing or production phase and are not released yet!
YES WE DO!
Our „in stock“ statues which are ready to ship, are stated so and you can check our„in stock“ section for that.
All statues stated as „in stock“ are ready to ship as soon as the payment is done -> for the approximate shipping time check our „shipping“ section.
You can choose to pay “Deposit Only” which is 20% of the total value or „Pay in Full”, we also offer any kind of „Partial Payments“ to make it more affordable.
You will get an an email/PayPal invoice when the statue is done, ready to release and ship from the manufacturer. Please pay during the mentioned deadline.
As soon as the order is done, you will get an email confirmation sent automatically.
We offer a 100% Refund guarantee if the manufacturer is unable to fulfill the order/the project gets canceled officially.
YES, We sell only brand new boxed statues directly from the manufacturer, therefore all statues are legit and 100% new!
We do not sell or offer cheap re-casts, NEVER! Don’t even ask please!
YES, We're shipping to most countries expect a few ones - regarding your address at the checkout you will see if we are able to cover your area.
